26 January 2024

Let's hear your customer compliments!

A person smiling and checking out a book at a library counter. The Librarian is stamping the book

We're all working harder than ever to provide great service in our venues.

We always record our complaints, but please remember to also let the Admin team know about any customer compliments, enquiries, or suggestions you receive. These help to tell us what we're doing right and how much it is appreciated.

You can send these to glcentraladmincustomerservicehub@glasgowlife.org.uk (ideally within 24 hours).

Please contact the team if you would like any guidance on recording customer comments, or if you have any questions.