Data Protection Concerns

Glasgow Life is committed to protecting your personal information and respecting your privacy. 

General enquiries

If you have a general enquiry about how we use your personal data, please speak to a member of our team or you can also contact us.

Warning

Please be aware that sending personal data in an email without additional protection can carry some risk. If possible, keep your personal data limited to the absolute minimum and be careful about anything you think is sensitive. See Contact by Email for more information on this and options.

If your complaint or concern is not about a data protection matter

If you have a general complaint, please follow our complaints process.  See below for our separate process for any data protection concerns you may have.

If you would like to use any of your data protection rights

Please contact us if you wish to use your data protection rights, e.g. make a subject access request

If you have any concerns about how we process your personal data

We aim to directly resolve all complaints about how we handle personal information. If your complaint or concern is about how we have handled your personal information, you can contact our Data Protection Officer by Email: dataprotection@glasgow.gov.uk or by phone on +44 (0)141 287 1055.

However, you also have the right to lodge a complaint about data protection matters with the Information Commissioner's Office, who can be contacted by post at:

Information Commissioner's Office
Wycliffe House,
Water Lane
Wilmslow
Cheshire SK9 5AF

By phone on 0303 123 1113 (local rate) or 01625 545 745 or visit their website at: www.ico.org.uk/concerns