Frequently Asked Questions

There is no upper age limit for Volunteers. There is no minimum age recommended for volunteering. However, there are some minimum age criteria which should be noted:

• Any Volunteer aged under 16 years will be subject to parental consent
• Any Volunteer aged under 18 years should be supervised by an adult Glasgow Life employee in accordance with Glasgow Life's Child Protection and Safeguarding policy. 

All volunteers, of whatever age, should be supervised by Glasgow Life employee but the level of supervision may need to be higher for those under 18 recognising that they may need more guidance than other volunteers. The age deemed appropriate for a volunteering opportunity with Glasgow Life will depend on the role and responsibilities of each individual role and will be highlighted on the opportunity advert.

Glasgow Life aims to treat all people fairly, with respect and with dignity, no matter their age; disability; gender; gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership, pregnancy and maternity but includes others, such as those with caring responsibilities, those on low incomes or those who may be considered disadvantaged due to health status or place of residence.

A criminal conviction will not necessarily prevent you from volunteering with Glasgow Life; the decision will depend on the type of offence and its relevance to the volunteering role. Only volunteers directly engaging with young people and/or vulnerable adults i.e. regulated work will be asked to join the Disclosure Scotland PVG scheme. Other roles may require a Police Scotland Disclosure. If required it will be mentioned in the volunteer opportunity advert. Glasgow Life will cover the costs and support you to process your application.

Yes, refugees and people seeking asylum (including refused applicants) can volunteer for charities and public sector organisations, as long as the activity is ‘genuinely voluntary’, i.e. the activity is not replacing a paid worker.

The Home Office recognises volunteering as a purposeful activity and that it provides opportunities for integration into the local community and culture.

Further guidance on volunteering and voluntary work for refugees and people seeking asylum is available from the UK government’s Home Office website.  

If required, a Glasgow Life Director can provide a letter of support for refugees and asylum seekers confirming their Glasgow Life volunteering activity.

Contact our Volunteering and Citizenship Manager for more information.

Glasgow Life will try to do as much as it can to support people who may need extra help to be able to volunteer, or who may have additional requirements. Some examples might include a sign language interpreter for a Deaf volunteer.

Volunteers should let their volunteer co-ordinator know at the application or interview stage what they require so they can do their best to help.

The UK Government web site states “You can volunteer and claim benefits if; the only money you get from volunteering is to cover expenses, like travel costs, you continue to meet the conditions of the benefit you get”. 

Please visit Volunteer Glasgow and Department for Work and Pensions for more information.

A character reference, also known as a personal reference, is written by someone who knows the individual and can attest to their personal qualities.

Glasgow Life accept references from the following (not limited to); Previous and current employers, Glasgow Life staff, volunteer managers, social workers,
probation officers, tutors, religious leaders, personal friends, neighbours,
mentors, coaches, teachers and professors.

Glasgow Life do not accept references from close family members.

We recognise that providing references can be challenging for some individuals due to personal circumstances. If applicants require further support please get in touch.

Not all Glasgow Life Volunteer Opportunities require reference from a referee.

Our Volunteering and Citizenship Manager will consider the tasks and activities undertaken by volunteers, the skills required and the support and supervision in place.

If references are required, it will be mentioned in the opportunity advert.

Many of our volunteers get involved to learn new skills and gain experience to help them progress their career or get a job.

Click here for more information.

These training sessions are aimed at individuals who are currently volunteering their time with Glasgow Life services and programmes. 

Our list of additional volunteer training options are available here. 

These social events are aimed at individuals currently volunteering their time with Glasgow Life programmes and activities. Our list of social events are available here.

Click here to view some of our most common questions and answers about applying and volunteering with Celtic Connections 2025 programme.

Glasgow Life Volunteering Agreement - digital version.

Once completed it will be saved to your volunteer profile on Kinetic. 

These documents are available for download at the bottom of www.glasgowlife.org.uk/volunteer-with-us